Terms of service

Overview

This website is operated by LYMIT. Throughout the site, the terms “we”, “us” and “our” refer to LYMIT.

LYMIT operates this website and online store, including the information, content, features, products and services available through it (the “Services”). Our store is powered by Shopify, which enables us to provide our online shopping services to you.

By visiting our website, using our Services or purchasing from us, you agree to these Terms of Service and any policies referenced within them.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not use our Services.

1. Online Store Terms

By using our Services, you confirm that you are at least the age of majority in your state or territory of residence, or that you have given permission for any minor dependants to use the Services on devices you own or manage.

You may not use our products or Services for any unlawful or unauthorised purpose or violate any applicable laws when using our website.

You must not transmit viruses, malicious code or other material that could interfere with the operation or security of the website.

2. Products

We make reasonable efforts to display our products, colours and images as accurately as possible. However, colours and appearance may vary depending on your device, screen settings and lighting.

Product descriptions, availability and pricing may be updated from time to time.

We reserve the right to discontinue products or limit quantities available for purchase where reasonably necessary.

Nothing in these Terms excludes or limits any rights or guarantees that cannot lawfully be excluded under the Australian Consumer Law.

3. Orders

When you place an order with LYMIT, you are making an offer to purchase the products in your order.

Orders are subject to availability and acceptance. We reserve the right to refuse or cancel an order where reasonably necessary, including where a product is unavailable, there is an error in pricing or product information, payment cannot be processed, or we reasonably suspect fraudulent or unauthorised activity.

If we cancel an order after payment has been received, we will provide an appropriate refund.

Please review your order details carefully before completing your purchase. If you need to change or cancel an order, contact us as soon as possible. Once an order has been processed or dispatched, changes or cancellations may no longer be possible.

Returns and refunds are handled in accordance with our Returns, Refunds & Exchanges Policy and your rights under Australian Consumer Law.

4. Prices & Payments

All prices displayed on our Australian store are in Australian dollars (AUD) unless otherwise stated.

Prices, promotions and discounts may change from time to time.

The price applicable to your purchase will be the price displayed at checkout when your order is placed, subject to correction of genuine errors and applicable law.

You agree to provide accurate and complete billing, payment and contact information when placing an order.

Payments are processed using the payment methods available at checkout.

5. Shipping & Delivery

Orders are shipped in accordance with our Shipping Policy.

Delivery times displayed on our website are estimates and may be affected by carrier delays, busy periods, weather and other circumstances outside our reasonable control.

If there is a significant issue or delay with your order, please contact us so we can assist.

Nothing in this section limits any rights you may have under Australian Consumer Law where goods are not supplied within the agreed or a reasonable time.

6. Returns & Refunds

Eligible change-of-mind returns are subject to our Returns, Refunds & Exchanges Policy.

Our voluntary return conditions do not replace or limit your rights under Australian Consumer Law.

Consumer guarantees apply automatically to eligible purchases and cannot be excluded by a retailer’s terms and conditions.

7. Intellectual Property

Unless otherwise stated, the LYMIT name, logo, branding and original website content owned by LYMIT are protected by applicable intellectual property laws.

Content belonging to third parties remains the property of its respective owners or licensors.

You may use our website for personal, non-commercial purposes. You must not reproduce, distribute, modify, republish or commercially exploit LYMIT-owned content without permission, except where permitted by law.

8. Third-Party Tools & Links

Our Services may include tools, functionality or links provided by third parties.

Your use of third-party services may also be subject to the relevant provider’s own terms and policies.

We are not responsible for the content or operation of independent third-party websites. Please review their terms and policies before using their services or entering into transactions with them.

9. Shopify

LYMIT is powered by Shopify, which provides the ecommerce platform used to operate our online store.

However, purchases made through our store are transactions directly between you and LYMIT. Shopify is the ecommerce platform provider and is not the seller of LYMIT products.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, certain information may also be processed by Shopify and other service providers involved in operating our store, processing payments and fulfilling orders.

Please review our Privacy Policy for further information.

11. Reviews, Feedback & Submissions

If you submit a review, feedback, suggestion or other content to LYMIT, you confirm that you have the right to provide that content.

You must not submit content that is unlawful, misleading, abusive, defamatory or infringes the rights of another person.

Where you provide content for publication, you grant LYMIT permission to use that content for purposes connected with operating and promoting the business, subject to applicable law and our Privacy Policy.

12. Errors & Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping charges or delivery estimates.

We may correct genuine errors or update information where appropriate, subject to applicable law.

13. Prohibited Uses

You must not use our website or Services to:

engage in unlawful or fraudulent activity
violate the rights of another person
transmit malicious software or harmful code
attempt to interfere with the security or operation of the website
collect another person's personal information unlawfully
impersonate another person or provide deliberately false information
infringe intellectual property rights
use our Services in any way prohibited by applicable law.

We may restrict access to our Services where reasonably necessary in response to misuse or unlawful activity.

14. Disclaimer

We aim to keep information on our website accurate and current, but website content may occasionally contain errors or become temporarily unavailable.

To the maximum extent permitted by law, our website is provided on an “as available” basis.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian Consumer Law.

15. Limitation of Liability

To the maximum extent permitted by law, LYMIT will not be liable for losses arising solely from circumstances outside our reasonable control or from misuse of our website.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms excludes or limits rights and remedies available to consumers under Australian Consumer Law. The ACCC states that contractual terms cannot take away these statutory consumer rights.

16. Termination

We may suspend or terminate access to our website or Services where reasonably necessary, including where these Terms have been materially breached or the Services are being used unlawfully.

Any rights or obligations that by their nature should continue after termination will remain in effect.

17. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be severed or limited to the extent required, without affecting the remaining provisions.

18. Entire Agreement

These Terms, together with the policies referenced on our website, form the agreement governing your use of our Services.

Nothing in these Terms overrides rights or obligations that cannot legally be excluded.

19. Governing Law

These Terms are governed by the laws applicable in Australia and the Australian state or territory in which LYMIT operates, subject to any rights available to you under applicable consumer protection laws.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices or legal requirements.

The current version will be published on this page. Where required by law, we will provide appropriate notice of material changes.

21. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms, our Returns Policy, Shipping Policy or any other LYMIT policy is intended to exclude, restrict or modify rights or remedies that cannot lawfully be excluded.

Depending on the circumstances, Australian consumers may be entitled to a repair, replacement, refund or other remedy where goods fail to meet applicable consumer guarantees.